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The Fall of HipChat and Uber's Critical Outages ===============================================
The Fall of HipChat and Uber's Critical Outages ===============================================  ### Gergely Orosz
@GergelyOrosz
哦，HipChat 甚至更早之前就为 Uber 带来了故障。
（顺便说一句，Atlassian 真的把 HipChat 搞砸了——它本可以成为今天的 Slack，它当时有那个势头！然后它就……死了，Atlassian 彻底停用了它） x.com/benjaminbooth/…
#### Benjamin Booth
@benjaminbooth · 5h ago @GergelyOrosz By Oct, we weren’t close to anything releasable. Forget secure, on the App Store, tested, etc. Halloween was and may still be a critical night for Uber, due the drunken revelree. Again, Uber had expensive outages exacerbated by unavailable HipChat. 2017 NYE was our focus.
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Mar 14, 2026, 3:26 PM View on X
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6,763 Views  Gergely Orosz @GergelyOrosz
One Sentence Summary
Gergely Orosz reflects on HipChat's missed potential and how its instability during Uber's peak traffic periods forced a change.
Summary
This tweet explores the broader market context of HipChat versus Slack and the specific operational pain points at Uber. It highlights how HipChat's outages during critical high-traffic events like Halloween and New Year's Eve (NYE) were unacceptable for Uber's business continuity, ultimately leading to Atlassian retiring the product.
AI Score
81
Influence Score 2
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Product Strategy
Reliability Engineering
Uber
HipChat
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The Fall of HipChat and Uber's Critical Outages | BestBlo... ===============