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鸿蒙智行:未向任何电商平台投诉“竹知了”商品,也从未要求下架、停售该商品

📅 2026-08-04 22:08 界面新闻 媒体资讯 8 分鐘 9929 字 評分: 80
科技新闻 产业动态 企业公关 舆情回应 鸿蒙智行
📌 一句话摘要 鸿蒙智行发布声明澄清“竹知了”事件,称投诉针对的是 AI 丑化肖像、虚假归因等具体侵权内容,而非玩具本身,否认要求电商平台下架商品。 📝 详细摘要 界面新闻报道鸿蒙智行就近期“竹知了”网络争议发布情况说明。鸿蒙智行表示,长期以来网络存在恶意剪辑、AI 丑化高管肖像、虚假归因、侮辱诽谤等侵权内容,本次投诉属日常维权一部分,针对 171 条具体侵权内容,平台下架 144 条。经复核投诉均有明确侵权证据,不存在针对正常把玩、制作、展示或销售“竹知了”玩具的情况。鸿蒙智行强调未向任何电商平台投诉该商品,从未要求下架停售,网传“全网下架”、“禁止销售”及普通视频连带下架、账号异常等说
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鸿蒙智行:未向任何电商平台投诉“竹知了”商品,也从未要求下架、停售该商品

Harmony Intelligent Mobility Alliance issued a statement clarifying the 'Zhuzhiliao' incident, stating that complaints targeted specific infringing content such as AI-distorted portraits and false attribution, not the toy itself, denying requests for e-commerce platforms to remove products. 界 界面新闻Follow·

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AI Summary & Key Points

Summary

Jiemian News reported that Harmony Intelligent Mobility Alliance released a statement regarding the recent 'Zhuzhiliao' online controversy. Harmony Intelligent Mobility Alliance stated that for a long time, the internet has contained infringing content such as malicious editing, AI-distorted executive portraits, false attribution, insults and defamation. This complaint is part of routine rights protection, targeting 171 specific infringing items, with platforms removing 144. After verification, all complaints had clear evidence of infringement, and there were no cases targeting normal playing, making, displaying, or selling 'Zhuzhiliao' toys. Harmony Intelligent Mobility Alliance emphasized it has not filed complaints with any e-commerce platform regarding this product, never requested removal or sales halt, and online claims of 'platform-wide removal,' 'sales prohibition,' and ordinary videos being removed in connection, account abnormalities, etc. are inconsistent with facts. The statement says it will cherish consumer attention, focus on products and services, remain humble and restrained, respect normal expression and constructive criticism, while legally safeguarding corporate and individual legitimate rights.

Main Points

* 1. Complaints target specific infringing content, not the 'Zhuzhiliao' toy itself.

Harmony Intelligent Mobility Alliance clarified that the complaints targeted content infringing on personal legitimate rights such as malicious editing, AI-distorted portraits, false attribution, insults and defamation, not normal toy display or sales behavior.

* 2. Complaint scale and handling results are specific and transparent.

Monitored 56,000+ related items, actually complained about 171, platforms removed 144, and after multi-department verification, all had clear infringement facts and retained evidence.

* 3. Explicitly denies requesting removal of products from e-commerce platforms.

The statement emphasized no complaints filed with any e-commerce platform regarding 'Zhuzhiliao' products, never requested removal or sales halt, and online claims of 'platform-wide removal,' 'sales prohibition,' and ordinary users' videos being removed in connection are untrue.

* 4. Expresses rights protection attitude and communication stance.

Expressed cherishing consumer attention, focusing on products and services, maintaining humility, sincerity and restraint, respecting normal expression and constructive criticism, while legally safeguarding corporate and individual legitimate rights.

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界面新闻 2026-08-04 22:08 上海

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8月4日晚,@鸿蒙智行发言人 发布关于近期“竹知了”相关网络信息的情况说明。鸿蒙智行方面称,本次投诉是日常维权工作的一部分,针对的是具体侵权内容,并非针对“竹知了”玩具。截至8月4日晚,共监测到相关网络信息累计5.6万余条。我们实际对其中171条具体侵权内容发起投诉,平台反馈下架144条。经多部门复核,相关投诉均有明确侵权事实和留存证据,不存在仅为正常把玩、制作、展示或者销售“竹知了”的内容。我们未向任何电商平台投诉“竹知了”商品,也从未要求任何电商平台下架、停售该商品。网络上有关“全网下架”、“禁止销售”、“许多单纯展示玩具或分享童年回忆的普通视频也被连带下架,部分账号头像变灰、昵称被重置”等说法与事实不符。

原文如下:

近日,围绕“竹知了”相关话题,网络上出现了大量讨论,也有不少网友对相关投诉提出疑问。

此前,我们希望通过克制处理,避免进一步放大争议,随着相关信息持续扩散,一些说法逐渐偏离事实。我们感谢大家的关注、批评和监督。现将有关事实说明如下:

长期以来,网络上持续存在恶意剪辑、仿冒相关高管声音、利用AI丑化肖像、虚假归因、侮辱诽谤等侵害个人合法权益的内容。我们一直依法开展日常取证和投诉。本次投诉是日常维权工作的一部分,针对的是具体侵权内容,并非针对“竹知了”玩具。

截至8月4日晚,共监测到相关网络信息累计5.6万余条。我们实际对其中171条具体侵权内容发起投诉,平台反馈下架144条。

经多部门复核,相关投诉均有明确侵权事实和留存证据,不存在仅为正常把玩、制作、展示或者销售“竹知了”的内容。我们未向任何电商平台投诉“竹知了”商品,也从未要求任何电商平台下架、停售该商品。网络上有关“全网下架”、“禁止销售”、“许多单纯展示玩具或分享童年回忆的普通视频也被连带下架,部分账号头像变灰、昵称被重置”等说法与事实不符。

我们珍视消费者的每一份关注,聚焦产品和服务体验,也愿意认真倾听大家的批评与建议。面对不同声音,我们会保持谦逊、真诚和克制,不断改进工作。我们尊重正常的网络表达和善意批评,同时也将依法维护企业和个人的合法权益。

再次感谢大家的关注和监督。

!Image 7 阅读原文

Key Quotes

> This complaint is part of routine rights protection work, targeting specific infringing content, not the 'Zhuzhiliao' toy.

> We have not filed complaints with any e-commerce platform regarding 'Zhuzhiliao' products, nor have we ever requested any e-commerce platform to remove or halt sales of this product.

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查看原文 → 發佈: 2026-08-04 22:08:00 收錄: 2026-08-05 08:00:56

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