The story of how I stopped being a Wise customer, years later. They restricted my account with no way to do anything about it.
Back to transfers done via the bank!
Amusing how Wise has become more customer hostile than traditional banks.
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One Sentence Summary
Tech influencer Gergely Orosz shares his decision to stop using Wise due to arbitrary account restrictions and perceived customer hostility.
Summary
Gergely Orosz, a prominent tech author, details his departure from Wise (formerly TransferWise) after years of being a customer. He cites that the platform restricted his account without providing a clear path to resolution, leading him to conclude that Wise has become more customer-hostile than traditional banks for international transfers.
AI Score
78
Influence Score 14
Published At Today
Language
English
Tags
Fintech
Wise
Customer Experience
Banking
User Retention